Last updated: 13 January 2026

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At FirstNeuro (“we”, “us”, “our”), we are committed to protecting your privacy and handling personal data responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, platforms, and services.

We comply with the General Data Protection Regulation (GDPR) and applicable data protection laws.

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1. Information We Collect

We may collect and process the following categories of data:

• Personal information: name, email address, company name, role, contact details

• Communication data: inquiries, messages, or correspondence sent to us through official channels

• Technical data: IP address, browser type, device information, operating system

• Usage data: pages viewed, interactions, region and time spent on our website

FirstNeuro does not intentionally collect sensitive personal data unless specifically required and lawfully permitted.

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2. How We Use Your Data

Your data may be used to:

• Respond to inquiries and communicate with you through official channels through FirstNeuro or FirstBlock business division and partners involved in the program

• Provide access to FirstNeuro products, platforms, or services

• Improve our technology, offerings, and website experience

• Share relevant updates, insights, and product information 

• Ensure security, compliance, and operational continuity

All data processing is carried out on a lawful basis under GDPR.

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3. Legal Basis for Processing (GDPR)

We process personal data based on one or more of the following legal grounds:

• Consent to voluntarily submit information or opt in

• Legitimate interest  to operate, maintain, and improve our services

• Contractual necessity  to deliver requested products or services

• Legal obligation to comply with applicable laws and regulations

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4. Cookies & Tracking Technologies

FirstNeuro uses cookies and similar technologies to ensure proper functionality and analyse website usage.

Cookies may include:

• Essential cookies within the core website operation

• Analytics cookies used for performance and usage analysis

• Preference cookies used remembering user settings

You may control or disable cookies through your browser settings. See our Cookie Policy below.

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5. Data Sharing & Third Parties

We do not sell or trade personal data.

We may share limited data with trusted third-party service providers such as hosting, analytics, or communication platforms, strictly for operational purposes and under GDPR-compliant agreements and FirstBlock business division and partners involved in the program.

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6. Data Security & Retention

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

Personal data is retained only for as long as necessary to fulfill its purpose or comply with legal requirements.

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7. Your Rights Under GDPR

You have the right to:

• Request correction or updates

• Request deletion of your personal data

• Withdraw consent at any time

To exercise your rights, please contact us using the details below.

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8. Contact Information

For privacy, data protection, or GDPR-related inquiries, please email us at contact@firstblock.cc

Company: FirstNeuro is a division of FirstBlock

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Terms & Conditions

Last updated: 13 January 2026

By accessing or using the FirstNeuro website, you agree to the following terms and conditions.

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1. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not interfere with its operation or the rights of others.

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2. Intellectual Property

All content on this website including software descriptions, product information, data structures, visuals, branding, and documentation belongs to FirstNeuro, unless otherwise stated.

Any unauthorised use, reproduction, or distribution is prohibited without written permission.

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3. Products & Services

Information and promotion on this website is provided for general informational purposes and does not constitute a binding offer unless confirmed in a formal agreement.

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4. Limitation of Liability

FirstNeuro shall not be liable for any direct or indirect damages arising from the use or inability to use this website or its content.

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5. External Links

Our website may contain links to third-party websites or platforms. We are not responsible for their content, availability, or privacy practices.

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6. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.

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7. Cookie Policy

Last updated: 13 January 2026

FirstNeuro uses cookies to ensure functionality, performance, and continuous improvement of our website.

You can manage or disable cookies through your browser settings at any time.

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8. Consent

By using our website, you consent to our use of cookies unless disabled via your browser.